Before You Begin: Please prepare the Following
Business Email Setup:
If using a company email address to create your 360Dialog account:
Whitelist the domain @360dialog.com in your email system to ensure you receive communications (e.g., OTPs, confirmations).
Note: A one-time password (OTP) will be sent to this email for verification.
Phone Number Readiness:
Ensure the phone number you’re registering:
Can receive calls/SMS from international numbers.
Is physically accessible during onboarding to immediately retrieve the OTP (sent via SMS or voice call).
Has IVR systems temporarily disabled (if applicable), as IVR may block the OTP delivery.
Facebook Business Manager (FBM) Access:
You must have full admin rights to a Facebook Business Manager account.
You can either:
Use an existing FBM account where you are an admin, or
Create a new FBM account during the process.
Important: You cannot use your agency’s FBM account.